Shipping & Return Policies
Zlaket’s Market will ship your order directly to your door via FedEx. All shipping charges are based upon the weight of your order. Shipping charges are not refundable.
Although our website accepts orders 24 hours per day, 7 days per week, we can only process orders during our hours of operation. So, if you need an item overnighted be sure to order before 11am (PST). (Also note that if you are placing an overnight shipping order after 11am, PST, Friday your order will not be processed until 8 A.M. Monday).
You will be promptly informed of delivery dates for products that are back-ordered or factory direct.
Returns & Exchanges
Zlaket’s Market strives to provide the best possible service to our customers while keeping our prices competitive. We make every effort to be sure your ordering experience is pleasant and that you are 100% satisfied with your purchase.
When you receive your order:
Zlaket’s Market will gladly accept your returns, should it be necessary, as outlined below.
You may return an unopened item for exchange, or in store credit. Restocking fee does not apply to exchanges. Additional shipping & handling charges may apply.
You may return an item for refund. However, the $7.00 restocking fee, and actual shipping charges will be deducted from the total.
Returned items must be returned to Zlaket’s Market within 30 days of receipt of order.
If you reside in California and are not a reseller or tax free governmental agency we will add applicable sales tax.
We accept Visa, Master Card or Discover for all types of orders (internet, phone, fax, mail). Open account terms may be extended to business or government agencies pending credit application and approval.
If you are purchasing products in large quantities or are in need of a special RFQ, we will be glad to provide you with a special price quote.